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Your electrical and mechanical troubleshooting partner: an AI assistant for maintenance mechanics. You describe the problem by voice and take images of the nameplate and the drawings. It guides you through the tests and checks one step at a time and circles where to look on your images.
Android phones and the RealWear Navigator 520 smart glasses. On the glasses everything works by voice, so both hands stay free.
Yes. The device needs Wi-Fi or mobile data to reach the server.
It reads the information from the nameplate but doesn't read serial or part numbers back to you; it just confirms it got them.
Every new device gets 80 free credits. A question costs 1 credit and a question with an image costs 3 credits, so that's about 20 image questions and 20 text questions, in any mix. No payment card is needed. When the credits run out, the app asks for an activation code.
$30 per device per month, or $300 per device per year paid in advance (2 months free — you save $60). Every new device starts with the free trial first.
Your company's administrator buys device seats on this website, monthly or yearly. The website then shows one activation code per seat. The administrator gives the codes to the mechanics, and each mechanic types the code into the app once. Company plans are coming soon.
No. Plans are bought by your company on this website. The app only asks for the activation code.
The administrator gets an email to update the payment details. If the plan is cancelled or stays unpaid, the app stops answering and shows a message to contact your administrator.
They are kept in memory only while you work, and deleted when the session ends (or after 60 minutes without use). Nothing is saved to disk, and nothing is used to train AI.
For billing we count only the number of questions and images per device, never their content.
No. It is a guide. Always follow lockout/tagout and your plant's electrical safety rules, and only do work you are qualified for. A safety notice is shown every time the app opens.
After a quiet period the server's database takes about a minute to wake up. The first answer can be slow; the next ones are quick.
Your app is older than the version the server needs. Update the app, then open it again.
Maintenance Troubleshooter